Shipping policy
DELIVERY CHARGES
Volt & Venture (PTY) LTD offers delivery within South Africa for any order. Should the customer place an order, a transport charge will be applicable.
If the customer pays for shipping and returns any product, the shipping charge paid by the customer will not be refunded.
Returns that have qualified for free shipping and where return items reduce the order value below the free-shipping threshold will be liable for the applicable shipping charges.
Delivery charges to any African country outside of the South African border that are calculated on the Volt & Venture (PTY) LTD website are subject to final packing. All prices quoted for delivery from South Africa into Africa exclude any applicable customs and duties charges. Any additional customs charges that may apply are also excluded.
DELIVERY: Promotions and Special Sale Events
While Volt & Venture (PTY) LTD endeavors at all times to adhere to previously stated delivery times and schedules of X amount of working days, delivery times and schedules may vary during promotions and special sale events due to the influx of customer orders.
During such promotions and promotional events, delivery of goods shall be 10 to 15 working days from the date of order confirmation, but may be delivered sooner. Products that are made-to-order may have varying delivery times.
Deliveries may be delayed due to force majeure, logistical constraints, promotional activity, or other considerations. Where stock is sold out due to these factors, Volt & Venture (PTY) LTD shall endeavor to assist customers by offering similar goods or products, or store credit in lieu of such shortages.
Volt & Venture (PTY) LTD reserves the right to disable all discount codes for third-party promotions, month-end sales, and special promotions.